Privacy Policy

Red Maple Learning (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use redmaplelearning.ca (the “Website”). By accessing or using our Website, you agree to the practices described in this Privacy Policy.

We collect personal information that you voluntarily provide when you create an account, purchase courses or services, subscribe to communications, or contact us through the Website. This information may include your name, email address, phone number, login credentials, billing details, and course enrollment or purchase history. In addition, certain information is collected automatically when you visit the Website, such as your IP address, browser type, device information, pages viewed, and time spent on the site. This data is collected through cookies, analytics tools, and similar technologies.

Personal information collected by Red Maple Learning is used to operate and improve our services. This includes creating and managing user accounts, providing access to courses, processing payments, communicating with users regarding purchases or support inquiries, and sending updates or marketing communications where consent has been provided. We also use collected information to analyze website performance, improve user experience, and meet legal or regulatory obligations.

Red Maple Learning sells courses and services directly through the Website. When a purchase is made, payment information is processed securely by third-party payment processors. Red Maple Learning does not store or retain full credit card or payment details on its servers.

We use third-party analytics tools, including Google Analytics, to better understand how visitors use our Website. These tools collect information through cookies and similar technologies to analyze traffic, usage patterns, and site performance. You may control or disable cookies through your browser settings; however, disabling cookies may limit certain features or functionality of the Website.

Users may receive transactional emails related to their account, purchases, or services. If you choose to opt in, we may also send newsletters, updates, or promotional communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Red Maple Learning does not sell or rent personal information. We may share personal information with trusted third-party service providers who assist in operating the Website, processing payments, providing analytics, or delivering services. Information may also be disclosed if required to comply with applicable laws, regulations, or legal processes. All third parties are expected to handle personal information securely and responsibly.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

You have the right to request access to your personal information, request corrections to inaccurate information, request deletion of your data, or withdraw consent for marketing communications. Requests may be made by contacting us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

​

Red Maple Learning
Contact:

(604) 441-4190

redmaplegroup1313@gmail.com

Address:

6917 150B Street,

Surrey, BC V3S 0W9